Start with a pilot, not a contract.
Begin with a pilot, upgrade when it’s working, and add the full platform when you’re ready.
Sell and support shoppers in one grounded conversation.
- 500 conversations/month included
- Conversational discovery, Q&A and support
- Grounded in your full live catalog
- Order, returns and product agents
- Real-time inventory & pricing sync
- Priority email support
Risk-free 15-day pilot. We confirm fit before setup.
The whole Agentic Commerce OS: assistant, segmentation, CDP and a merchant-owned orchestration layer you control.
- CDP, AI Segmentation and Assistant
- Merchant-owned orchestration layer
- Guardrails for regulated verticals
- Custom & private connectors
- SSO and advanced security
- Dedicated onboarding & SLA support
Custom pricing, scoped to your stack.
Catalog to live assistant in under a day
The plan you pick doesn’t change how fast you get there. Every tier follows the same three steps.
Connect
Point Webscale AI at your store with a standard connector: Shopify, Adobe Commerce, Magento or Shopware. No re-platforming.
Index
Your catalog, pricing and policy content are indexed into a real-time layer the assistant answers from, not a stale export.
Launch
Drop the assistant onto your storefront and go live. Most merchants are answering real shopper questions the same day.
The same foundation ships with every plan
What’s in each plan
| Feature | Sales and Support | Full Platform |
|---|---|---|
| Assistant agents | ||
| Product Discovery | ||
| Product Q&A | ||
| Product Compare | ||
| Product LLM Suggestor | ||
| Welcome Personalization | ||
| Order & returns agents | ||
| Additional specialist agents | Upgrade | |
| Configuration & design | ||
| General configuration (logo, language, tone, training data) | ||
| Design & branding | ||
| Playground | ||
| Install tags | ||
| Prompt instructions | Upgrade | |
| Advanced settings (model & provider choice) | Upgrade | |
| Custom workflows (e.g. Zendesk service) | Upgrade | |
| Marketing Insights | ||
| Business Intelligence | ||
| Real-time inventory & pricing | ||
| Full catalog indexing | ||
| Audience Segmentation | Upgrade | |
| Integrations | ||
| Shopify, Magento & tracking | ||
| Helpdesk (Zendesk, Gorgias, Freshdesk) | Upgrade | |
| Marketing (Klaviyo, Google Ads, TikTok, Facebook) | Upgrade | |
| Support & onboarding | ||
| Guided setup walkthrough | ||
| Regulated-vertical guardrails | Upgrade | |
| Support | Ticket + Email | Dedicated + SLA |
The questions we get before you buy
Straight answers on the pilot, connectors, launch time and moving between plans.
You run the full Shopping Assistant on a slice of your catalog for 15 days. Tell us about your store and we’ll confirm fit before setup, then follow up on the details before your pilot starts.
Most merchants are answering real shopper questions the same day. Connecting your store and indexing your catalog is the bulk of the work, and a standard connector handles both, and there’s no re-platforming and no long integration project.
Shopify, Adobe Commerce, Magento and Shopware are included on every plan. Custom or private connectors (for a bespoke stack or an internal system) are part of the Full Platform.
Yes. Move from the pilot to the Shopping Assistant when it’s working, and up to the Full Platform when you need segmentation, the CDP or a merchant-owned orchestration layer. Your indexed catalog and setup carry over, so you don’t start again.
It’s custom, because it depends on catalog size, the connectors you need and the verticals you operate in. Talk to sales and we’ll scope it to what you’re actually running rather than a headline number.
The Shopping Assistant is billed monthly and you can cancel anytime. Annual billing is available on the Full Platform as part of a scoped agreement.
Start a pilot today
Start a 15-day pilot on your catalog, see it answer from your real data, and decide from there. Tell us about your store and we’ll confirm fit before setup.
Commerce AI you can trust.